Contests - Rules

The Family Channel App Survey Contest

The “Family Channel App Survey” CONTEST (the “Contest”)
OFFICIAL RULES (the “Contest Rules”)

The Contest runs from 10:00 a.m. Eastern Time (“ET”) June 27, 2019 to 10:00 a.m. ET July 25, 2019 (the “Contest Period”).


To enter the Contest, go to or or (collectively and/or individually referred to as, the “Website(s)”) and click on the "Family Channel App Survey" icon displayed in the “CONTESTS” section of the website to access the Contest microsite.  Complete the “Family Channel App Survey” by answering all the survey questions and then click the ENTER button to access the standard Contest entry form.  Fill out the entry form by entering your full name, age, city, province or territory, phone number, email address and parent/legal guardian’s full name and contact information if you are a Minor entrant (as defined in Eligibility), then submit your completed entry form.  A completed online entry form will constitute one entry into the Contest.

There are only two methods of entry for this Contest:

  • online entry (internet access required). Online entry is available through the Website. Although online access and an email account are required in order to participate, no purchase is required in order to enter the Contest. Many public libraries, retail businesses and others offer free access to computers and a number of Internet service providers and other companies offer free email accounts; and
  • entry by mail.  Participation by mail is available by submitting an essay, explaining in no less than 500 words your top five (5) Family shows and, why you love them. Include your full name, telephone number, province of residence, age, email address and parent/legal guardian’s full name and contact information if you are a Minor entrant (as defined in Eligibility). The entry will be entered into the Contest on the day it is received, provided it is received during the Contest Period. Incomplete entries will be disqualified. Send entries to:

DHX Television Ltd.
Queens Quay Terminal 207
Queens Quay West Suite 550
Toronto, ON M5J 1A7

All eligible Contest entries will be entered for a chance to win a Prize.

The Contest is open only to permanent lawful residents of Canada who are at least 13 years of age, excluding: (i) residents of Quebec; (ii) any person, or any person whose immediate family members (i.e., parents, children, spouse, siblings, grandparents, the “steps” of each and persons residing in such immediate family members' household), and persons with whom they are domiciled, has been declared a winner of another contest sponsored by DHX Television Ltd. (hereinafter referred to as “Family” or the “Contest Sponsor”) within 90 days of the start of the Contest Period; and (iii) employees, officers, directors, representatives, and agents (and their immediate family members (i.e., parents, children, spouse, siblings, grandparents, the “steps” of each and persons residing in such immediate family members' household), or persons with whom they are domiciled, whether related or not) of Family, its parents, subsidiaries and affiliates, and advertising and promotional agencies involved in this Contest. This Contest is subject to all federal, provincial, and municipal laws and regulations. Void where prohibited by law. Contest Sponsor reserves the right to cancel or suspend this Contest in the event of any accident, or administrative or other error of any kind.

An entrant under the age of majority in his/her province of residence (a “Minor”) must have a parent or legal guardian consent to his/her participation. Minor entrant’s parent/legal guardian must provide his/her consent and his/her email address on the entry form, or the entry form will be disqualified. Proof of identification and parental consent must be provided upon request. If a parent or legal guardian does not provide consent, or if satisfactory proof of identification to confirm the winner’s (or the Minor winner’s parent/ legal guardian’s) identity and personal information provided in connection with the Contest, including but not limited to, the winner’s (or the Minor winner’s parent/ legal guardian’s) name and email address, cannot be obtained, the entry will be disqualified.

Entries must be received no later than 10:00 a.m. ET on July 25, 2019. Contest Sponsor takes no responsibility for entries that are lost, misdirected, delayed, garbled, incorrect, illegible or received after the Contest deadline. Limit one entry per person. Only one email address and account may be used by any person to enter the Contest. In the event that Contest Sponsor receives more than the permitted number of entries, Contest Sponsor reserves the right to void and destroy any entries from that entrant, and that entrant may, at the discretion of the Contest Sponsor, be disqualified from the Contest. Should it be discovered that an entrant is using the aid of computer programs to auto-fill entries, that entrant will be immediately disqualified from the Contest. Contest Sponsor reserves the right to disqualify all such entrants from future contests conducted by the Contest Sponsor without further notice.

In the event of a dispute as to the identity of a winner based on an email address, the winning entry will be deemed to be made by the authorized account holder of the email address at the time of entry. The authorized account holder is the natural person who is assigned an email address by an Internet service provider or other organization responsible for assigning email addresses for the domain associated with the email address in question.

(referred to herein as “Prize(s)” or “Grand Prize(s)”as applicable)

There is One Grand Prize available to be won, consisting of:

  • Gift Card

Approximate Retail Value (“ARV”) of the Grand Prize is $250.00.

All amounts are in Canadian dollars.


A random draw will be held at 3:00 p.m. ET on August 7, 2019 at Family’s office located at 207 Queens Quay West, Suite 550, Toronto, Ontario. There will be One Grand Prize draw to fulfill this Contest. The chances of being selected to win a Prize in this Contest depend on the total number of eligible entries received.

The chances of being selected to win a Prize in this Contest depend on the total number of eligible entries received. All decisions are final.

A Family representative will notify each selected entrant, or the parent/legal guardian of each selected entrant who is a Minor, by telephone or email within five days of the draw. The selected entrant will then have within five days following receipt of notification to contact Family and provide the requested documentation to claim his/her Prize. Notification shall be deemed to have occurred, in the case of telephone notification, on the date that selected entrant, or in the case of a Minor, his or her parent or guardian, speaks with a representative of Family, or, in the case of email notification, the date the email is sent to the selected entrant’s email address by Family. It is the responsibility of the selected entrant or the selected Minor entrant’s parent/legal guardian to check his or her email account in a timely manner. Prior to being awarded a Prize, the entrant selected as a winner must correctly complete, unaided, a time-limited, mathematical, skill testing question and must sign a declaration and release form (“Declaration and Release”) confirming compliance with these Contest Rules, his/her acceptance of the Prize as awarded; and acknowledging the non-responsibility of the Contest Sponsor, each of their parents, affiliates, subsidiaries, cable and satellite affiliates, associates, their respective promotional and advertising agencies, and each of their respective employees, officers, directors, agents, successors and assigns (the “Releasees”), with regard to any injury, accident, damage, claim, liability, loss or misfortune related to any aspects of the Contest, any Prize awarded, the acceptance, use, misuse, possession and delivery of a Prize, participation of winner in any Prize related activities, printing errors or claims based upon publicity rights, defamation or invasion of privacy. A Minor winner’s parent or legal guardian must sign the Declaration and Release on his/her behalf in order for the winner to claim his/her Prize.

The Declaration and Release must be signed and returned by Friday, August 30, 2019. Should Family be unable to contact the selected entrant by telephone or email, or should the selected entrant be unable to correctly answer the skill-testing question or does not respond and complete the Declaration and Release by the deadline specified above, that selected entrant will be deemed to have forfeited any rights to the Prize and an alternate entrant will be selected in the same manner by random draw taken from the same pool of entries, in which event, the foregoing provisions of this sentence shall also apply to such other eligible entry. This process shall be repeated until such time as the selected entrant is confirmed to be a Prize winner or until there are no more eligible entries, but in any event, no later than August 22, 2019. All Prize taxes, if any, are the responsibility of the winner. Limit one Prize per person.

Contest Sponsor will not be held responsible for the loss of any Prize due to changes in mailing addresses, errors in completed entry forms or any other circumstances leading to an invalid, erroneous or incomplete mailing address or email address.

Family or its appointed designee shall deliver Prizes to selected winner(s).

By submitting an Entry, each entrant (or Minor entrant’s parent or legal guardian on his/her behalf) agrees to be bound by these Contest Rules.
All entries become the property of Family and will not be returned.

The Prize must be accepted “as is” and may not be exactly as shown. Contest Sponsor, in its sole discretion, reserves the right to substitute any portion of a Prize with a prize of equivalent or greater retail value.  Some restrictions may apply. Prizes are non-transferable, non-refundable, non-negotiable and have no cash value. If the actual value of any Prize is less than the stated approximate retail value, the difference will not be awarded. All Prize elements are subject to availability.

All incidental costs and expenses, including but not limited to, batteries and additional accessories, (the “Expenses”) not specifically mentioned herein as part of the Prize description are the sole responsibility of the Prize winner. The Prize winner shall not seek reimbursement for the Expenses from the Contest Sponsor.
Except where prohibited by law, Contest Sponsor does not make any representation nor offer any warranty, express or implied, as to the quality or fitness of the Prize(s) awarded in connection with the Contest. Each Prize winner (or parent/legal guardian of a Minor winner) understands and acknowledges that he or she may not seek reimbursement or pursue any legal or equitable remedy from the Contest Sponsor should the Prize fail to be fit for any purpose or is in any way unsatisfactory to a Prize winner.

By entering the Contest, each entrant agrees to waive all rights with respect to print and broadcast publicity. By entering the Contest and accepting a Prize, the winner or Minor winner’s parent or legal guardian hereby consents to the reasonable use by Contest Sponsor of the winner's name, age, photograph, voice, likeness and image, city and province/territory of residence, worldwide and in perpetuity, without any further compensation, for any future promotional activity in connection with this Contest.

By entering the Contest, each entrant agrees that the Releasees shall bear no responsibility whatsoever with regard to any claims, liability, damage, injury, accident, loss and misfortune related to any aspects of the Contest, the Prize, the acceptance, use, misuse, possession and delivery of the Prize, participation of winner in any Prize related activities, printing errors, claims based upon publicity rights, defamation or invasion of privacy. By consenting to a Minor entrant’s entry into the Contest, the Minor entrant’s parent/legal guardian agrees to the foregoing on the Minor entrant’s behalf.

By entering the Contest and voluntarily providing personal information, each entrant (or the parent or legal guardian of a Minor entrant) consents and agrees to Family’s collection and use of the information provided by the entrant for the purpose of administering this Contest and, if consent is given at the time of entry, to provide the entrant with marketing information relating to new and existing products and upcoming promotions of Family, Family CHRGD and Family Jr. by mail or email. Your personal information will not be disclosed to any third party nor will you receive communications from the Contest Sponsor unless your opt-in consent is received, in compliance with the Personal Information Protection and Electronic Documents Act, the “Act”) and its associated regulations, Canada’s Anti-Spam Law (CASL) and its associated regulations, and other applicable data protection and personal information protection laws. No purchase, payment or financial information of any kind is needed to enter or win the Contest. Click here to view a copy of Family Privacy Policy.  

Contest Sponsor is not responsible for incorrect or inaccurate entry of registration or entry information which may affect an entrants’ inability to get through on the internet during the promotion or ability to participate in the Contest, including but not limited to human error, technical malfunctions, lost/delayed/corrupted data transmission, omission, interruption, deletion, defect, line failures of any telephone network, computer equipment, software or any combination thereof, any inability to access the site, or damage to a user's system occasioned by participating in the Contest, and entries which fail to fully comply with these Contest Rules. 

Contest Sponsor reserves the right, in its sole and absolute discretion, to cancel, modify or suspend a contest for any reason, including without limitation in the event of any printing, administrative error, virus, bug, unauthorized human intervention or other causes beyond its control which corrupt or affect the administration, security, fairness or proper conduct of the Contest. Any attempt to deliberately damage any website or to undermine the legitimate operation of this Contest is a violation of criminal and civil laws, and should such an attempt be made, Contest Sponsor reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.  Entries are subject to verification and will be declared invalid if they are forged, falsified, altered or tampered with in any way.  Family and its sponsors are not responsible for preemption, cancellation, or interruption, in whole or in part, of any Family contest related programming.